I went to the Etihad Airways Colombo Office in Sri Lanka to ask for help adding a baby to my current reservation. The office personnel were very accommodating and considerate of my request. They handled the process of adding a baby to my reservation with quickness and expertise. Their help enabled me to effectively amend my reservation to accommodate the baby, resulting in a convenient and hassle-free travel experience for my family. The entire process was hassle-free thanks to Etihad Airways Colombo Office's outstanding service, and I am appreciative of their help.